Our Process

Initial Consultation

Stage 1

At Car Buying Guru we take great pride in making sure that you are making the right choice when purchasing a car finance package so the first stage in our process is to have a conversation with you to gain some more knowledge of your personal and financial situation, along with information about the vehicle you will be hoping to purchase. This usually takes no longer than 15 mins depending on the complexity of your situation with your current car and finance company and can be done over the phone with one of our team.

Recommendations and Quote

Stage 2

Once all the information from the consultation has been gathered, the next stage is where your consultant will go away and start looking for cars through our partners and suppliers based on what you have specified you were looking to purchase. There will also be a finance package quote created with the correct product and payments based on your budget and where you think your credit profile is. We can provide these quotes via email or WhatsApp so you are able to keep a copy for your records.

Finance Aspects

Stage 3

Now you are happy with the car and the finance package that your consultant has quoted you will be given a link to complete a finance application with us to pass the information onto our finance partners to get you accepted and get the final stages of you getting in the car started.

Once you have been accepted by the finance company you will need to pay a small deposit to take the car you are hoping to purchase off sale and allow us to start getting it into stock and prepared for you to collect or have it delivered to you. There are now many finance houses that we work with that will allow you to sign the finance docs electronically on a computer, tablet or even your phone to make the process even easier for you.

Car Delivery

Stage 4

The hard bit is now done for you. We will get your new car into our delivery site based in Cannock and prepare it to be delivered to its new home or for you to come and collect it. We usually advise to allow 7 to 10 days for this to be completed but we do understand that in some cases the car will need to be ready sooner and we always aim to get the car delivered to you as soon as possible.

After sales

Stage 5

We do not leave you out in the woods alone once you have your new car, you will be offered a 12 month warranty with all the cars we provide to cover any mechanical costs you may have. We can also answer any questions you may have regarding your finance package or payments to the best of our ability or direct you to the finance company when we cannot help. All you need to do is send an email or WhatsApp message to us and our helpful team will be able to assist. Our aim is to be the one stop shop for all your car buying needs of the future.